FortiAP devices are thin wireless access points (AP) supporting the latest Wi-Fi technologies (multi-user MIMO 802.11ac Wave 1 and Wave 2, 4x4), as well as 802.11n, 802.11AX , and the demand for plug and play deployment.
This article describes how to use the boot menu on FortiAP to upgrade or restore firmware.
Scope
All FortiAP series except FortiAP-U series.
Solution
In some cases, FortiAP devices may fail to boot due to memory corruption.
Use a serial connection to restore device software (speed 115200).
When FortiAP boot-up starts, this menu should be displayed if a key is pressed:
Boot up, boot device capacity: 64MB. Press any key to display configuration menu... .. [G]: Get firmware image from TFTP server. [F]: Format boot device. [Q]: Quit menu and continue to boot with default firmware. [H]: Display this list of options.
Use option F and wait until the memory device is formatted, it should restart again and repeat the above-mentioned process to get the boot menu again.
Now use option G to load a fresh firmware file via TFTP, FortiAP will ask for PC IP and the FortiAP IP which is 192.168.1.2 by default.
