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dvelazquez
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‎05-21-2025
Last activity: May 22, 2025 2:48:29 AM
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Technical Tip: Request Next Firmware version release date

05-14-2025
Description This article describes how to request information about the next firmware release date and how to manage the shared information. Scope All Fortinet products. Solution Open a Fortinet CSS ticket to query about the specific version release ...

Technical Tip: RMA General Procedure for FortiManager or FortiAnalyzer

08-29-2024
Description This article describes how to manage an RMA request for FortiManager/FortiAnalyzer hardware units (a hardware replacement request within the technical support contract) with the Fortinet Customer Service and Support (Fortinet CSS). Scope ...

Technical Tip: Why a downgrade activity or installing an unsupported firmware path breaks devices

02-29-2024
Description This article describes a very common scenario when a user reports strange behavior on the device operation after a downgrade or an unsupported upgrade path. Scope FortiAnalyzer, FortiManager. Solution When downgrading, check the release n...
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